Disney World employees are facing increasing harassment from guests who refuse to comply with the park’s mandatory mask policy. Reports indicate that cast members are being subjected to verbal abuse, spitting, and other forms of mistreatment while enforcing COVID-19 safety protocols.
Incidents of Aggression
In a recent report by the Orlando Sentinel, a Disney security guard at the Contemporary Resort encountered a guest who reacted aggressively after being reminded to wear a mask. The unidentified man responded by spitting on the guard’s forehead before disappearing into the hotel. Such incidents highlight the challenges park employees face daily.
Another incident involved a man named Eric Thompson, who berated a firefighter assisting his injured wife after being asked to wear a mask. His aggressive behavior led to multiple charges, including battery against law enforcement. In a separate case, guest Brian Williams was charged with disorderly conduct for pulling off his mask and invading other guests’ personal space at Disney Springs.
Mandatory Safety Protocols
As a reminder, all guests at Walt Disney World must adhere to safety protocols, including wearing face coverings in all its theme parks—Magic Kingdom, Epcot, Disney’s Hollywood Studios, and Disney’s Animal Kingdom—as well as in resort areas. These guidelines are clearly communicated to guests prior to their visit, emphasizing the importance of following them during these trying times.
Employee Experiences
A Disney Springs employee, who chose to remain anonymous, shared their distressing experiences, stating, “Each day brings a new story. The first week was particularly tough. People ridicule us constantly. If it weren’t for my supportive coworkers, I might have quit by now.”
It’s essential to remember that park employees are fulfilling their responsibilities to ensure the safety of everyone. Without their efforts, the parks wouldn’t be able to remain open, denying maskless families the chance to enjoy their time at the parks.
Company Response
A Disney spokesperson, Andrea Finger, acknowledged the situation by explaining that while millions of guests visit the parks each year, accountability measures are in place for those who misbehave.
Related Resources
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Useful Queries
- How to handle harassment in public spaces
- Understanding mask mandates and public policy
- Disney World safety protocols during COVID-19
- Dealing with difficult guests at theme parks
- How to support employees facing harassment
Conclusion
In summary, the harassment faced by Disney employees due to guests’ noncompliance with mask mandates is concerning. It underscores the importance of adhering to safety protocols to ensure a safe and enjoyable experience for all.
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