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In a significant move that has reverberated throughout the fitness industry, Peloton has announced a recall of its Tread and Tread+ treadmill models. This decision comes in the wake of a heartbreaking incident involving the death of a six-year-old child, alongside 72 additional reports of injuries to both adults and children, as well as pets and inanimate objects. According to the Consumer Product Safety Commission (CPSC), there were 29 reports of injuries to children, including severe abrasions, broken bones, and lacerations due to being “pulled under the rear of the Tread+ treadmill.”
The recall affects both models, with Peloton urging consumers to immediately cease use and reach out for a full refund or other remedies as specified in their announcement. The treadmills were priced at $2,495 and $4,295 respectively.
Peloton’s CEO, Mark Johnson, expressed that the decision to recall the treadmills was essential for the safety of their customers and their families. He acknowledged that the company’s initial response to the CPSC’s concerns was inadequate. “We should have engaged more productively with them from the outset. For that, I apologize,” he stated. Johnson emphasized the brand’s commitment to enhancing safety standards in the fitness industry as they move forward.
The CPSC had previously issued warnings regarding the potential dangers of the treadmills, particularly for households with children or pets. Following the tragic incident, Johnson had issued a statement on March 18, encouraging users to prioritize safety by keeping children and pets away from the equipment.
Recent reports from the CPSC have highlighted disturbing cases of child injuries linked to the Tread+. One notable report detailed a three-year-old who was found unresponsive and later resuscitated, suffering from significant brain injury and other serious physical marks.
For users of the Tread+, Peloton is advising them to stop using the treadmill and to request a full refund, available until November 6, 2022. After this date, only partial refunds will be provided. Additionally, for those who prefer not to return the Tread+, Peloton is suggesting users relocate the equipment to areas inaccessible to children and pets. The company is also planning software enhancements that will lock the treadmill after each use and require a four-digit passcode for unlocking.
As for Tread users, Peloton is offering either a complete refund or the option for inspection and repairs to enhance safety.
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In summary, Peloton’s recall of their treadmill models follows a tragic incident involving a child’s death and numerous injury reports. The company is committed to improving safety and engaging with the CPSC to establish higher industry standards.
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