Do you recall the thrill of landing your first job? It was your opportunity to earn your own money—perhaps for a car, college, or just to indulge in your favorite coffee and movies. That initial taste of financial independence was exhilarating, but then came the reality of dealing with customers.
When I was a teenager working as a server, I once mistakenly brought a table a Sprite instead of the pink lemonade they ordered. It was an honest error, but the customer didn’t see it that way. While I was ringing up another order, he confronted me, yelling, “You messed up my drink, you stupid idiot!” and threw the drink at me. I felt utterly humiliated in front of the full dining room.
Before I knew it, half the kitchen staff rushed out, ready to defend me. The rude customer barely escaped a beating and was promptly kicked out. That incident happened 24 years ago, yet it remains vivid in my memory. I vowed that day to never treat anyone in the service industry with such disdain, and I’ve kept that promise.
It’s unfortunate, but adults can be unbearable, especially when they belittle teenagers in the workplace. So, your order at Five Guys was incorrect? That doesn’t give you the right to berate a teenage employee who is probably making minimum wage for a simple mistake. Absolutely not!
Teenagers are human beings too. They make mistakes, much like anyone else, but they also accomplish remarkable things. Think about that moment when a young employee at the grocery store helped you find an item you needed. They were polite, and you left feeling satisfied, right? Keep that in mind before you unleash your frustration on a young person just trying to do their job. Mistakes happen, and that’s okay.
Just because they’re teens doesn’t mean they lack intelligence. In fact, when it comes to technology or video games, younger employees often have better knowledge than their older counterparts. If you need advice on the latest fashion trends for your child, ask the teenager working at the store. They’re likely to know what’s in style.
Allowing a teenage employee to assist you not only builds their self-esteem but also makes them feel valued. When customers appreciate their efforts, it fosters a positive self-image—something crucial during their formative years. So, if a young worker goes out of their way to help you, let their manager know!
Currently, there are countless job openings, and many teenagers, even those as young as 14 and 15, are stepping into these roles. These early jobs will shape their work ethic. If adults constantly treat them poorly, it could deter them from wanting to work with customers in the future.
If you feel the urge to be rude, just stay home. With so many services offering delivery or curbside pickup, your negativity isn’t needed. After all, adults don’t need your attitude either.
Teenage workers need understanding and respect, not anger or humiliation. The next time you think about disrespecting a young employee, remember your own first job experience. Reflect on how uplifting it felt to be treated with respect by adults.
Also, keep in mind that the teenager you’re confronting is someone’s child—they might be a brother, sister, niece, or a cherished student. How would you feel if someone treated your kid that way? The protective instincts of any parent would kick in. So, check your attitude at the door.
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Summary:
Teenage employees deserve respect and understanding in the workplace. Their first jobs shape their future work ethic, and treating them poorly can discourage them from pursuing customer-facing roles. We should remember our own experiences and treat young workers with the kindness they deserve.
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