Recently, PetSmart has come under scrutiny after numerous reports of dogs dying during grooming sessions. At least four dogs have perished, prompting their owners to demand immediate explanations. A lawsuit is currently being prepared, alongside a proposed piece of legislation aimed at empowering pet owners to combat animal mistreatment.
Last March, when Jamie Thompson received a call from PetSmart, he expected a routine update on his two corgis’ grooming status. Instead, he was met with the shocking announcement that his dog, Bella, had died. “It was a brief call that left me in disbelief,” Thompson recounted. “You take your pet in for a grooming, and then they don’t come back? It’s devastating.”
Thompson noted that Bella had recently been declared healthy by her veterinarian, leaving him searching for answers regarding her unexpected demise. He isn’t alone in his quest for explanations. Sarah Mitchell took her English bulldog, Max, to PetSmart for grooming in late December. She had previously warned staff that Max was anxious around hair dryers. Less than an hour later, she received a call informing her of his death. “I just hope he didn’t suffer,” Mitchell shared with The Today Show. “But for him to pass away so suddenly, it feels like he must have been terrified.”
Mitchell is now pursuing legal action against PetSmart, claiming that the grooming staff used a hair dryer on Max, which might have affected his ability to breathe. Meanwhile, PetSmart insists that the cause of death was unrelated to grooming, suggesting that an autopsy might reveal pre-existing health issues.
PetSmart has faced similar controversies in the past, including an incident where a groomer was dismissed after rough handling of a dog was captured on video, sparking outrage among the public.
In response to these alarming incidents, some lawmakers in New Jersey are advocating for “Max’s Law,” designed to grant pet owners the right to seek economic compensation for any mistreatment their pets endure. This proposed law would allow for claims of up to $10,000, plus damages for emotional distress, as reported by the AP.
As the situation unfolds, it offers little solace to devastated dog owners grappling with their unexpected losses. “I am filled with anger and sorrow. Bella had no prior health problems,” Thompson lamented. “That day was a nightmare. She meant the world to me.”
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In summary, the troubling incidents at PetSmart have raised serious concerns among pet owners, leading to potential legal action and new legislative proposals aimed at enhancing protections for animals in grooming facilities.

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